Terms of Service

Welcome to Vetly

By using Vetly, you agree to these terms. Please read them carefully.

1. Account & Usage

• You must be 18 or older to use this service
• Provide accurate account information
• You are responsible for account security
• One account per user

2. AI Service

• AI guidance is for informational purposes only
• Not a substitute for professional veterinary advice
• To generate analysis, your symptoms, pet information, and optional photos are shared with our third‑party AI service provider, OpenAI.
• You consent to this data sharing when you use the service
• Decisions based on AI output are your own responsibility
• Service availability may vary

3. Subscriptions

• Billed in advance, non‑refundable
• Auto‑renews unless canceled at least 24 hours before the end of the current period
• Cancel anytime through your Apple ID settings
• Price changes will be notified with 30 days advance

4. Acceptable Use

• No illegal or harmful use
• Do not reverse engineer the service
• Respect intellectual property
• Do not share account credentials

5. Content & IP

• You own your input content
• We own the service and algorithms
• You grant us a license to process your data to provide the service
• No unauthorized reproduction of our content

6. Limitations

• Service provided 'as is'
• No guarantee of specific outcomes
• Liability limited to the amount you paid for the service
• Not liable for indirect damages

Contact

For questions about these terms, contact us at support@vetly.cc. Response time: 1‑2 business days.